How to add a profitable gelato program to foodservice

How to add a profitable gelato program to foodservice

How to Add Gelato to Your Restaurant, Café or Foodservice Operation

Adding gelato to your menu can transform the way guests experience your restaurant, café or foodservice operation. A well-designed gelato program can increase average check size, create signature desserts and give guests a reason to choose you over the competition. But the practical question remains: how to add gelato to your restaurant without overloading your kitchen or your budget?

This guide walks through the key decisions for adding gelato to restaurants, cafés, hotels, bakeries and contract foodservice. You will compare in-house gelato production vs buying ready-made products, explore gelato equipment options from countertop machines to display cabinets, and see how to design a simple, profitable gelato setup that fits your space and staffing.

Throughout the article we will naturally reference search phrases such as gelato for restaurants, gelato for cafés, adding gelato to a menu, restaurant gelato machine, café gelato machine, commercial gelato display freezer, gelato cabinet for restaurant, in-house gelato production and ready-made gelato supply. The goal is to provide practical guidance you can apply in real kitchens, not just theory.

Who should consider adding gelato to their menu?

Gelato is no longer limited to dedicated gelato shops. Many types of operations can benefit from a focused gelato program, but their needs and constraints are different. Understanding where you fit helps you choose the right scale and equipment.

Operation Type How Gelato Fits the Concept Typical Gelato Strategy
Full-Service Restaurants and Bistros

Plated desserts, tasting menus and specials.

Gelato elevates your dessert menu, pairs with seasonal dishes and provides a premium upgrade to classics. It can also support set menus and banqueting.
  • Small in-house restaurant gelato machine for a few signature flavors, or
  • High-quality ready-made gelato held in a commercial gelato display freezer or storage freezer.
Cafés, Coffee Shops and Bakeries

Grab-and-go and sit-down treats.

Gelato complements coffee and pastry, supports affogato, sundaes and take-away cups, and encourages guests to stay longer and spend more.
  • Countertop café gelato machine for small-batch production, or
  • Ready-made gelato stored in a small gelato cabinet for café or dipping freezer.
Hotels, Resorts and Catering Operations

Buffets, room service, banqueting and events.

Gelato supports multiple outlets: restaurant desserts, lobby cafés, event buffets and pool bars. Volume is higher and service points are dispersed across the property.
  • Central pastry kitchen with a commercial gelato machine and gelato display cabinets in different outlets.
  • Mix of in-house production and ready-made gelato for peak events.
Contract Foodservice and Institutional Dining

Workplace dining, schools, healthcare, leisure sites.

Gelato becomes an attractive upgrade or occasional special, especially at higher-end sites. It can be featured on rotation or at themed events.
  • Ready-made gelato in pans or tubs, held in gelato display freezers or scooping stations.
  • Compact gelato machines where labor and space allow.

Should you make gelato in-house or buy ready-made products?

One of the first questions in any gelato for restaurants or café project is whether to produce gelato on-site or to purchase ready-made gelato from a supplier. Both choices can work well; the right answer depends on your concept, space, labor and investment appetite.

Approach What It Involves Best Fit For
In-House Gelato Production Investing in a restaurant gelato machine or café gelato machine, plus storage and potentially a small gelato display cabinet. Your kitchen team prepares mixes, freezes gelato and manages daily production, either from complete scratch recipes or from ready-to-use mixes. Restaurants, cafés and hotels that want unique, house-made desserts, enjoy recipe development and have enough space, power and staffing to run a small gelato production area.
Ready-Made Gelato Supply Purchasing finished gelato in pans or tubs from a supplier, then holding and serving it from a gelato display freezer or dipping cabinet. Kitchen tasks focus on portioning, plating and presentation rather than production. Busy operations with limited space or labor for production, or sites that want gelato as a strong upgrade but prefer to focus kitchen resources on savory menus and core dishes.

What equipment do you need to produce gelato in a restaurant or café kitchen?

If you decide to make gelato in-house, equipment planning is the next step. A full gelato production line for a factory is not required for restaurants and cafés. Instead, you need a compact, practical set of tools that fits your menu and space.

Equipment Level Typical Components for Foodservice Kitchens
Entry-Level Gelato Setup

Small menu, limited space.

  • Compact countertop gelato machine or small batch restaurant gelato machine.
  • Storage freezer or a small commercial gelato display freezer for a few flavors.
  • Basic mixing tools and containers for staging mixes and finished product.
Intermediate Gelato Setup

Broader menu, higher demand.

  • Medium-size commercial gelato machine (batch freezer) in pastry or prep area.
  • Dedicated gelato display cabinet for front-of-house and a back-of-house storage freezer.
  • Optional small gelato pasteurizer for more control over base mixes.
High-Capacity Pastry or Hotel Kitchen

Multiple outlets, frequent banquets.

  • One or more larger commercial gelato machines for central production.
  • Gelato display freezers in several outlets and additional storage freezers.
  • Gelato blast chiller or fast-hardening freezer for staging pans and tubs.

How should you choose gelato display cabinets and serving equipment?

Even the best gelato will underperform if it is not presented and held correctly. Choosing the right gelato display freezer or gelato cabinet is just as important as selecting your gelato machine.

Display Option How It Fits Restaurants, Cafés and Foodservice
Dipping Cabinet / Visual Gelato Display

Front-of-house showcase for pans.

A commercial gelato display cabinet with visible pans is ideal when you want guests to see and choose flavors. This works well for cafés, bakeries, casual restaurants and hotel lobby areas where guests walk past the counter.
Countertop Gelato Display Freezer

Space-saving solution with fewer flavors.

Smaller gelato cabinets that sit on the counter are a good match for sites with limited floor space but strong beverage or bakery traffic. They typically offer fewer pans but still give guests a clear view of options.
Back-of-House Storage Freezers

For staging, backup and stock management.

Even with a front-of-house display, you will usually need at least one storage freezer. This supports rotation, event prep and keeping backup tubs or pans ready during busy shifts.

How should you plan your gelato menu, portioning and operations?

A profitable gelato program is not only about equipment; it is about menu design, portioning and day-to-day routines that align with your kitchen’s reality. A focused, well-executed offer often works better than an overly ambitious list of flavors you cannot support.

Planning Area Questions to Ask When Adding Gelato
Menu Scope and Number of Flavors
  • Will gelato appear as scoops, plated desserts, sundaes, affogato or all of these?
  • Do you need a compact selection of three to six flavors, or a broader range?
  • How often can you realistically rotate flavors without overcomplicating production?
Portioning and Serving Style
  • Will you serve by scoop, by weight or as part of a plated dessert?
  • What scoop sizes and serving dishes support your pricing and presentation?
  • Can front-of-house staff handle scooping, or will it remain a back-of-house task?
Production and Refill Routine
  • When will you produce or receive gelato—mornings, afternoons, specific days?
  • How will you manage backup pans or tubs for busy services?
  • Who is responsible for rotation, labeling and closing procedures?
Staff Training and Workflow Integration
  • Which team members will be trained on the gelato machine and display cabinet?
  • How will gelato service integrate with existing dessert or beverage workflows?
  • What simple checklists can keep quality consistent across shifts?

How should you think about investment, pricing and long-term value?

Adding gelato should support your financial goals as well as your guest experience. A thoughtful approach to investment and pricing helps your gelato program become a stable contributor to revenue rather than a side project.

Investment Consideration What It Means When Adding Gelato
Initial vs Ongoing Costs Balance the purchase of a gelato machine and display cabinet against ongoing costs such as ingredients or ready-made product, utilities, labor and maintenance. Choose a scale that matches realistic demand and your pricing model.
Menu Pricing and Positioning Plan price points that reflect your brand, portion sizes and costs. Gelato can be positioned as a premium dessert, a small indulgence alongside coffee, or part of set menus and pairings.
Long-Term Flexibility and Growth Consider whether your equipment choices allow you to expand your gelato program—for example, adding takeaway tubs, seasonal flavors or additional outlets—without needing to replace your entire setup.

What is the best next step to add gelato to your operation?

Adding gelato to a restaurant, café or foodservice business starts with a clear concept. Decide how important gelato is to your brand, how many flavors and formats you want, and whether in-house production or ready-made supply fits your team and space.

From there, you can select the right combination of gelato machines, gelato display freezers and storage equipment, and design simple routines that keep quality consistent. With a focused plan, gelato becomes a dependable profit center that delights guests and strengthens your overall menu.

Share the Post:

Learn how we helped our customers gain success.

Let's have a chat

Learn how we helped our customers gain success.

Let's have a chat